Privacy Policies

iwave Privacy Policy

This Privacy Policy will change periodically to comply with privacy law requirements. If the changes are significant, we will provide notice.

We at iwave Information Systems Inc. (“iwave”, “us,” “our”, or “we”) are committed to protecting the privacy of individuals who visit our websites (“visitors”), individuals who subscribe to use our services (“clients”), and individuals whose personal data is in our databases. This Privacy Policy describes our practices related to the foregoing personal data.

We recommend that you read this Privacy Policy to ensure you are fully informed about the types of personal data we collect, why and how we collect, use, and protect it, how it is disclosed, where it is stored, and to ensure you are fully informed about your rights relating to any of your data. Residents of California, Nevada, and Canada, please also refer to the specific sections directed to you in this Privacy Policy to learn more about your privacy rights. If you wish to access a particular section of this Privacy Policy, please click on the links below:

  1. Privacy Practices Related to Visitors and Clients
  2. Privacy Practices Related to Individuals whose personal data is in our Databases
  3. Your Rights (Visitors and Individuals in our Databases)
  4. How We Protect Personal Data
  5. Transfer of Personal Data
  6. Notice to California Residents
  7. Notice to Nevada Residents
  8. Notice to Canadian Residents
  9. Third Party Websites
  10. Children’s Privacy
  11. Changes to the Privacy Policy
  12. Questions?

Click here to contact us.

Privacy Practices Related to Visitors and Clients

How We Collect

iwave collects personal data from you directly when you express an interest in obtaining

additional information about our services, register to use the services, or purchase our services, register or log in to your account, create or edit your user profile, contact iwave’s customer support team, comment on our blogs or in community forums, or when you interact with us in any form. iwave also collects your personal data from other sources including third parties, clients, advertising networks, operating systems and platforms, data brokers, partner publishers, social media platforms, service providers, etc. iwave may combine information about you that it already has with the information it receives from other sources. iwave and its vendors, including third parties like Google, also collect personal data from you using automated technology through its websites (;;

What We Collect

The type and manner of data that we and our vendors, including third parties like Google, collect includes the following:

  • Personal Identifiers— When you sign up for our services such as name, company name, address, phone number, email address, billing information (name and address), number of employees or users and name of employees or users within your organization using our services. Please note that iwave does not collect credit card or other financial information — payment transactions are processed directly through
  • Internet and Network Activity —We and our vendors, including service providers and third parties, collect information about how you use our services and the computers or other devices, such as mobile phones or tablets, you use to access our services. Examples include: IP address, Unique device identifiers and device attributes, like operating system and browser type, Usage data, such as: web log data, referring and exit pages and URLs, platform type, number of clicks, domain names, landing pages, pages and content viewed and the order of those pages, the amount of time spent on particular pages, the date and time you used our services, the frequency of your use of our services, error logs, and other similar information, transactional data, such as names and email addresses of parties to a transaction, subject line, history of actions that individuals take during a transaction (e.g., downloading an e-book, watching a webinar) and information aboutthose individuals or their devices, such as name, email address, IP address, and authentication methods.

How We Use Your Personal Data

We use your personal data for the following purposes:

  • To administer our websites, services and products, and internal operations, including to fix problems individuals may have with our services, such as answering support questions and resolving technical issues;
  • Manage the services platform including support systems and security;
  • Respond to your inquiries about your expression of interest in our services such as through iwave’s “Contact Me” or “Free Trial” web form;
  • Send records of your subscription relationship;
  • For marketing features, products, promotions or special events, research and advertising purposes, including to deliver tailored content and targeted advertising;
  • To analyze and improve our products, business, services, and websites including to create and review data about our users and how they use our services;
  • To test changes in our services and develop new features and products;
  • To comply with our obligations including legal obligations, establishing, exercising, or defending legal claims, monitoring, and reporting compliance issues, records retention periods;
  • To prevent, investigate and respond to fraud, unauthorized access to or use of our services, breaches of terms and policies, or other wrongful behavior;
  • As otherwise disclosed or permitted by law, or as otherwise specified at the time of collection.

Cookies and Related Technologies

We and our vendors, including service providers and third parties, use cookies, which are text files containing small amounts of information that are downloaded on your device, and related technologies such as web beacons, local shared objects, and tracking pixels to store or collect information for the purposes mentioned in this Privacy Policy including targeted advertising, monitoring performance, analytics, and improving our services and websites.

Our websites uses both session cookies (used to maintain authentication while clients are using our products) and advertising cookies (that help us serve you tailored ads). For more information on cookies, click here.

Ads for Our Products and services. We may also use third party services, such as Google, to serve tailored ads about our products and services to you on our services and elsewhere. We allow these third parties to use and access their own cookies on your computer or other device(s) you use to access our services. We do not have access to these cookies or related technologies, and this Privacy Policy does not govern the use of those cookies and related technologies.

How You Can Opt-Out of Cookies and Related Technology

You may opt out of our use of cookies and other related technology as follows:

  • Cookies and Other Related Technology. You can decline cookies through your browser settings. However, if you decline cookies, you may not be able to use some parts of our services.
  • Geolocation Information. If you do not want us to see your device location, you can turn off location sharing on your device, change your device privacy settings, or decline to share location on your browser.
  • Google Opt-Out– To opt out of Google Analytics, please see here. To opt out of Google Ads, please see here.
  • Digital Advertising Alliance— You can also opt out from companies like Google and other participating companies through the Digital Advertising Alliance in theUSA. You can also opt out of participating companies from the Digital Advertising Alliance of Canada in Canada or opt out using your mobile device settings.

In addition, all marketing messages we send contain an “unsubscribe” link in the email message, or you may unsubscribe here. Please note that we may send one message to confirm your opt out request. Transactional or business relationship messages may continue after you opt out of marketing messages.

With Whom We Share Personal Data

We share personal data with: (Visitors and/or Clients as indicated)

  • Service Providers. These are companies that we use to support our services such as intelligent search technology, intelligent analytics, authentication systems, bill collection, fraud detection, and vendors that provide the systems we use to run our salescycle. We have contracts with our service providers that address the safeguarding and proper use of your personal data. “Visitors”
  • Public or Government Authorities. We may share personal data where government authorities have demonstrated their lawful authority to obtain the information or where there are threats to personal safety, violations of this Privacy Policy or other agreements, or to protect existing legal rights. “Both”
  • Business Transactions. We may share personal data where it is necessary in the context of a transaction like a merger, or sale of our assets, or as part of the due diligence for such contemplated transactions. If this occurs, we will provide notification to the individuals concerned. “Both”
  • Third parties. Vendors, including social media platforms and advertising networks that we work with to communicate with you for our marketing efforts and to send advertisements that may be relevant to you. “Visitors”
  • Consent. We may share personal data with your consent and at your direction, for example, when we post testimonials on our websites or when individuals choose to post comments on our blogs. “Clients”

External Links and Third-Party Websites

This Privacy Policy does not apply to any third-party websites and apps that you may use, including any linked to our services and websites. Please note that such websites have their own privacy policies that are different from ours, and you should review their privacy policies to understand the privacy practices of their services before clicking on any links or submitting any personal data to such third parties. We are not responsible for any transactions that occur between you and a third-party website.

How Long We Keep Personal Data

For “visitors” we retain your personal data for 30 days to allow you to return to our websites and be recognized. This means that choices you made less than 30 days before still apply. For “clients”, we retain personal data for as long as the account is open, unless a longer retention period is required, for example under tax law. All prospect or potential donor names provided to us by clients are deleted 60 days after a client subscription ends. (30 Days from our production database and an additional 30 days to be removed from our backups)

Privacy Practices Related to Individuals Whose Personal Data is in Our Product Databases

How we collect

To constitute our databases, we collect information including personal data from third-party sources including publicly available records, data brokers, data aggregators, our clients, government entities, public registers, marketers, business alliances, researchers, service providers, and others, including open sources, where consent has been obtained to share personal data. This means that the source of personal data, whether open source or a third-party data provider, has obtained consent from individuals to have their data shared to be sold for charitable fundraising. This also means that those individuals have been given the opportunity to opt out of that sharing.

What We Collect

The type of data we collect about includes:

  • Personal Identifierssuch as name, address, phone number, email address
  • Demographic Information/Characteristics of Protected Classessuch as gender, age, occupation, education, ethnicity, etc.
  • Internet and Network Activity —IP address, Unique device identifiers, and deviceattributes, like operating system and browser type
  • Commercial Informationsuch as records of personal and commercial property
  • User Provided Data– data entered into the application by a customer, such as giving history, custom records, notes and comments, etc.

How We Use Your Personal Data

We use your personal data for the following purposes:

  • Through its proprietary databases and search tools, iwave allows our clients to conduct prospect research by searching wealth and philanthropic data to determine which prospective donors to ask, how much to ask for, and when to ask;
  • To analyze and improve our products, business, services, and websites;
  • To administer our services and products, websites, and internal operations;
  • To comply with our obligations including legal obligations, establishing, exercising or defending legal claims, monitoring, and reporting compliance issues.
  • User-provided data is not shared with other organizations and is only accessible by the organization that provided it.

With Whom We Share the Information

  • Service Providers. We share personal data with companies we use to support our services like intelligent search technology, intelligent analytics, authentication systems, bill collection, and fraud detection. We have contracts with our service providers that address the safeguarding and proper use of personal data.
  • Public or Government Authorities. We may share personal data where government authorities have demonstrated their lawful authority to obtain the information or where there are threats to personal safety, violations of this Privacy Policy or other agreements, or to protect existing legal rights.
  • Business Transactions. We may share personal data where it is necessary in the context of a transaction like a merger, or sale of our assets, or as part of the due diligence for such contemplated transactions. If this occurs, we will provide notification to the individuals concerned.
  • Consent. We may share personal data with your consent based on notice provided to you at collection or as permitted by law.

How You Can Opt-Out of the Databases

You may opt-out of certain databases using the following instructions:

  • Personal Data from Third-Party Data Providers. If your personal data is provided to us from a third-party data provider that has obtained your consent to sell or license the use of your personal data to us, we will provide you with the name of the third-party data provider so that you may contact them directly to opt out. To request this search, please use this link.
  • Data that We Collect from Open Sources. We collect personal information from opensources to include in our VeriGift subscription. This personal information does not include anything except for name, without contact information, and some details relating to donation history with specific charitable organizations related to that name. For our VeriGift database, we offer a search and opt-out function where you can request that we search our VeriGift database to find out if we have your personal data. If we do, you can opt-out. To verify that the information pertains to you, we will need you to provide your name, the year(s) of your gift(s), the range of your gift(s), the organization recipient of your gift, as well as the city and state of that organization. To request this search, please use this link.

In addition to our opt-out process, we will not knowingly include and make available in our database personal data that the individual has not consented to be collected and disclosed or that is not already publicly available.

Your Rights

This section does not apply to iwave clients, however, visitors or individuals who believe we may have your personal data in our databases, you have the following rights with respect to your personal information:

  • Right to Access– You may request to have access to the personal data we have relating to you. We will reply within 30 days either to provide you your information if we have it, or let you know we do not, or if we have it but are not allowed to provide you access, for example if doing so would violate the privacy of another individual, we will provide you with justification.
  • Right to Correct– If you find your information is inaccurate, you may have it corrected.
  • Right to Withdraw Consent– If consent was a basis of collection of your personal information and you no longer consent to us retaining and using your personal data, you may request to have it deleted. We will do so immediately, unless legal requirements (for example, tax law in relation to clients) impose retention periods.

How We Protect Personal Data

To keep your personal data safe, we use appropriate security safeguards to provide necessary protection. These include physical measures (e.g., restricting access to offices, and alarm systems), up-to-date technological tools (e.g., passwords, encryption, firewalls and security patches), and organizational controls (e.g., security clearances, limiting access, staff training, and agreements). We apply these measures, tools, and controls based on the sensitivity of the information we collect, use, and store, and the current state of technology.

We use AWS cloud services, certified under ISO/IEC 27018:2019 [ISO/IEC 27018: — Code of practice for protection of personally identifiable information (PII) in public clouds acting as PII processors]

As part of iwave’s security policy, we also follow best practices from the ISO 27001 Security Standards and we review security safeguards regularly to ensure they are up to date, and that we have addressed any known vulnerabilities through regular security audits and/or testing. While we make considerable efforts to protect our information systems, no data security measures can guarantee 100% security.

Transfer of Personal Data

If you are located outside the United States, please be aware that information we collect or obtain about you may be transferred to and processed in the United States or other jurisdictions outside your own. By interacting with our websites, applications and using our services, you consent to such transfers and acknowledge that the data protection laws and regulations that may apply to your personal information transferred to the United States or other countries may be different from the laws in your country of residence including such that the governments, courts, law enforcement or regulatory agencies of the other countries may be able to obtain access to your personal information through the laws of that country.

Notice to California Residents

As a supplement to other information provided throughout this Privacy Policy, we provide the following additional information as a notice to residents of California (“California consumers”) in accordance with the California Consumer Privacy Act (“CCPA”). Please note this section may not apply to you if you are an iwave client.

California Consumer Privacy Rights:

  • Right to Know– You have the right to request that we disclose to you the following information about Personal Information we collect from you:
    • categories of personal information collected;
    • categories of sources of personal information collected;
    • the business or commercial purpose for collecting or selling personal information;
    • the categories of third parties with whom we share personal information; and
    • the specific pieces of personal information we have collected about you over the past 12 months.

In the preceding 12 months, iwave has disclosed the following categories of personal data for a business purpose.

Category of Personal Information Categories of Recipients
Personal Identifiers such as name, address, phone number, email address Service Providers
Demographic Information/Characteristics of Protected Classes such as gender, age, occupation, education, ethnicity, etc. Service Providers
Internet and Network Activity — IP address, Unique device identifiers, and device attributes, like operating system and browser type Service Providers
Commercial Information such as records of personal and commercial property Service Providers
User Provided Data Service Providers

We do not knowingly sell the personal data of consumers under 16 years of age.

  • Right to Delete —You have the right to request the deletion of your personal data collected or maintained by us subject to certain exceptions permitted by law.
  • Right to Opt-Out of Sale of Personal Information— You have the right to opt out of the sale of your personal data.
  • Right to Non-Discrimination— You have the right to not receive discriminatory treatment for exercising your CCPA privacy rights. We do not use the fact that you have exercised or requested to exercise any CCPA rights for any purpose other than facilitating a response to your request.

Making a CCPA Request

You may make a CCPA request by filling out and submitting our online webform available here.

Once we receive your request, we are required to verify that you are the person that is the subject of the request (the “Verification Process”). The Verification Process consists of matching identifying information provided by you with the information we have about you in our records. Upon making a request, you will be asked to provide certain information to identify you and verify your information which may include your first and last name, spouse name, full mailing address, email address, phone number, employment history, donation / giving history and possibly other request details. If we cannot verify your identity, we will not be able to respond to your request. Information collected through verification will only be used for verification.

Authorized Agent

You may designate an authorized agent to exercise any of the above California privacy rights on your behalf, subject to the agent request requirements of the CCPA. Authorized Agents may make requests under the CCPA on behalf of California Consumers by filling out the form here.

California’s Shine the Light Law. We do not share personal data with third parties for their own direct marketing purposes without your consent. Under California Law, you provide consent when you accept Cookies. We only share personal data when there is evidence of that consent.

Once a year, free of charge, you are entitled to request and obtain certain information regarding iwave’s disclosure of your personal data to third parties for their direct marketing purposes. This right only applies to activities within California. To make any request to exercise your California privacy rights please fill out the form here or write to us at iwave Information Systems Inc., 2nd Level, Confederation Court Mall, 134 Kent Street, Charlottetown, PE C1A 8R8, with a reference to CA Shine The Light Disclosure.

Do Not Track Signals— California law requires us to let you know how we respond to web browser Do Not Track (“DNT”) signals. Because there currently isn’t an industry or legal standard for recognizing or honoring DNT signals, we do not respond to them at this time.

Notice to Nevada Residents

Nevada law allows consumers to direct certain businesses to not sell their personally identifiable information to third parties. If you are a Nevada resident, you may submit such opt-out requests here.

Notice to Canadian Residents

All the personal data we collect directly from consumers, whether on our websites, apps or through our services, is through consent. All the personal data that we collect from other sources as disclosed in this Privacy Policy is with the assurance that the individuals have provided consent for that sharing of their personal data.

Your Privacy Rights. Please note this notice may not apply to you if you are an iwave client. You may ask us to take the following actions with respect to your personal information:

  • access your personal information;
  • verify or correct inaccuracies in your personal information;
  • where you have provided your consent to the collection, use and transfer of your personal information, withdraw your consent under certain circumstances.

You may submit these requests by filling in this form. We may require specific information from you to help us verify your identity prior to processing your request.

Applicable law may require or permit us to decline your request. If we decline your request, we will tell you why, subject to any legal or regulatory restrictions on disclosing this information. Please note, if you withdraw your consent, we may not be able to provide you with a particular product or service. We will explain the impact to you at the time to help you with your decision.

Children’s Privacy

Our websites, apps and services are not designed for and are not marketed to people under the age of 16 (“minors”). We do not knowingly collect or ask for information from minors. We do not knowingly allow minors to use our services. If you are a minor, please do not use our services or send us your information. We delete information that we learn is collected from a minor without verified parental consent. Please contact us at 1-800-655-7729 if you believe we might have information from or about a minor.

Changes to the Privacy Policy

We reserve the right to update or modify this Privacy Policy from time to time at our discretion. We will indicate changes to this Privacy Policy by updating the “Effective Date” at the beginning of the Privacy Policy. Please review this Privacy Policy periodically and especially before you provide any personal information to us. Your continued use of our Services after any update will constitute your acceptance of our changes.


For questions, concerns, or complaints regarding our data handling practices, compliance with laws or this Privacy Policy, please contact us by phone at1-800-655-7729, email, via webform or by writing to us at:

iwave, Attention: Privacy Team
2nd Level, Confederation Court Mall
134 Kent Street
Charlottetown, PE C1A 8R8

engage Privacy Policy

We at Koshy Holdings LLC (d/b/a Nonprofit Operating System) (the “Company”, “we”, or “us”) are committed to safeguarding the privacy of our customers. This Privacy Policy entails the way in which your Personal Information or Usage Information will be collected, used, shared, stored, protected or disclosed by our service (including or This Privacy Policy applies to the mobile application or website developed by us in relation to services provided to you by the Company from time to time (“Services”). By using our Services, you agree to be bound by the terms of this Privacy Policy. If you do not accept the terms of the Privacy Policy, you are directed to discontinue accessing/using our application in any way. We strongly recommend that you read the policy carefully before proceeding with any transaction on our application.

Why do we collect your information?

We collect information about you for the following general purposes: For registration and to manage your account, including to facilitate your access to and use of our Services; to communicate with you in general, including providing information about us; to enable us to publish your reviews, forum posts, and other content; to respond to your questions and comments, to prevent potentially prohibited or illegal activities and to enforce our Terms of Use.

Collecting and Using Your Personal Data

When you visit or use our Services, we collect information about your computer or mobile device. Some of the information we collect include:

  • Computer IP addresses mobile device ids (the unique identifier assigned to a device by a manufacturer), and technical information about your computer or mobile device (such as type of device, web browser, or operating system).
  • Your mobile device’s geographic location (specific geographic location if you’ve enabled collection of that information, or general geographic location automatically).
  • Cookies: If you are accessing our mobile application through computers we place “Cookies” on your computer to identify it. “Cookies” are identifiers we transfer to your computer or mobile device that allow us to recognize your browser or mobile device and tell us how and when pages and features in our Services are visited and by how many people. You may be able to change the preferences on your browser or mobile device to prevent or limit your computer or device’s acceptance of cookies, but this may prevent you from taking advantage of some of our features. If you click on a link to a third-party website, the third party may also transmit cookies to you. You hereby agree that this Privacy Policy does not cover the use of cookies by any third parties.

Personal Data

While using Our Service, We may ask You to provide Us with certain personally identifiable information that can be used to contact or identify You. Personally identifiable information may include, but is not limited to:

  • Email address
  • First name and last name
  • Address, State, Province, ZIP/Postal code, City
  • Usage and content generation Data

Use of Your Personal Data

The Company may use Personal Data for the following purposes:

  • To provide and maintain our Service, including monitoring the usage of our Service.
  • To manage Your Account: to manage Your registration as a user of the Service. The Personal Data You provide can give You access to different functionalities of the Service that are available to You as a registered user.
  • For the performance of a contract: the development, compliance, and undertaking of the purchase contract for the products, items or services You have purchased or of any other contract with Us through the Service.
  • To contact You: To contact You by email or other equivalent forms of electronic communication, such as a mobile application’s push notifications regarding updates or informative communications related to the functionalities, products or contracted services, including the security updates, when necessary or reasonable for their implementation.
  • To provide You with news, special offers, and general information about other goods, services, and events which we offer that are similar to those that you have already purchased or enquired about unless You have opted not to receive such information.
  • To manage Your requests: To attend to and manage Your requests to Us.
  • To deliver targeted advertising to You: We may use Your information to develop and display content and advertising (and work with third-party vendors who do so) tailored to Your interests and/or location and to measure its effectiveness.
  • For other purposes: We may use Your information for other purposes, such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns and to evaluate and improve our Service, products, services, marketing and your experience.

With whom we share your information?

We neither rent nor sell your Information in personally identifiable form to anyone in order to monetize through ads or leads. However, we do share your Personal Information with third parties as described below:

  • Third-party vendors: We employ third-party vendors to provide Services on our behalf for varied purposes like business analytics, customer service, marketing, distribution, payment processing, live chat etc. We may authorize such vendors to collect information on our behalf in order to operate features of our application or to deliver services tailored to your needs. We assure that such information used by third party vendors is only to perform their functions and they are not permitted to share or use that information for any other purpose.
  • Companies within our corporate family: We may be required to provide information about you to our parent or subsidiary company or corporate affiliates. To the extent our parent company or subsidiaries or corporate affiliates have information about you, they will follow the best practices as described in this Privacy Policy when using it.
  • Business Partners: We take the help of our Business Partners in conjunction with whom we offer our Services to you. If you choose to access these optional services provided by our Business Partners, we may share information about you, including your personal information, with those Partners. Please note that we do not control the privacy practices of these third-party Business Partners.
  • User Profiles and Submissions: Certain user profile information, including without limitation a user’s name, location, and any video or image content that such user has uploaded to the Services, may be displayed to other users to facilitate user interaction within the Services or address your request for Company’s services. Any content you upload to your public user profile, along with any Personal Information or content that you voluntarily disclose online in a manner other users can view (on discussion boards, in messages and chat areas, etc.) becomes publicly available, and can be collected and used by others. Your user name may also be displayed to other users if and when you send messages or comments or upload images or videos through the Services and other users can contact you through messages and comments. Again, we do not control the policies and practices of any other third party site or service which may interact with our Services.
  • Affiliated Websites: If you were referred to us from another website, we may have to share information pertaining to registration information including but not limited to name, e mail address, phone numbers etc. In such instances we encourage you to read and review their Privacy Policy of the website that referred you to us. We will not be responsible for the handling of such information by them.
  • Business Transfers: We may choose to buy or sell assets. In these types of transactions, customer information is typically one of the business assets that would be transferred. Also, if we (or our assets) are acquired, or if we go out of business, enter bankruptcy, or go through some other change of control, Personal Information would be one of the assets transferred to or acquired by a third party.
  • Government Bodies: We may disclose your Personal Information and Usage Information as and when required in response to a sub-poena, court order, government demand or to comply with any legal requirements for protecting our interest. We will contact you by e-mail when we have to adhere to such legal request. All communications sent by us at such email address shall be deemed to have been communicated to you.

Retention of Your Personal Data

The Company will retain Your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use Your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

How do we protect your information?

We want you to have full faith in having your information safe and secure with us. We follow generally accepted standards to protect the Personal Information and Usage Information submitted to us. While no Services can guarantee full-proof security, we have appropriate administrative, technical and security procedures to keep your information intact, secure and confidential. Your information is handled only for the purposes required by authorized employees or agents or third party vendors and the like and we employ appropriate firewalls, encryption technologies and intrusion detection systems to keep your information secure and safe from any unauthorized use.

What happens when you use our Services from outside your region?

If you are accessing our application from outside the United States, please be mindful that such information may be transferred, stored or processed in the United States where our servers or central databases are located. Even though you access it from a foreign land we ensure we will follow the best practices in keeping your information protected. By using our Services you understand that we are governed by the United States Privacy and Data Protection Laws which are very different from the laws of your country.

The Company will take all steps reasonably necessary to ensure that Your data is treated securely and in accordance with this Privacy Policy and no transfer of Your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of Your data and other personal information.

Email Marketing

We may use Your Personal Data to contact You with newsletters, marketing or promotional materials and other information that may be of interest to You. You may opt-out of receiving any, or all, of these communications from Us by following the unsubscribe link or instructions provided in any email We send or by contacting Us.


We may use third-party services for payment processing (e.g. payment processors) such as Stripe.

We will not store or collect Your payment card details. That information is provided directly to Our third-party payment processors whose use of Your personal information is governed by their Privacy Policy. These payment processors adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, Mastercard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of payment information.

  • Their Privacy Policy can be viewed at

GDPR Privacy

Legal Basis for Processing Personal Data under GDPR

We may process Personal Data under the following conditions:

  • Consent: You have given Your consent for processing Personal Data for one or more specific purposes.
  • Performance of a contract: Provision of Personal Data is necessary for the performance of an agreement with You and/or for any pre-contractual obligations thereof.
  • Legal obligations: Processing Personal Data is necessary for compliance with a legal obligation to which the Company is subject.
  • Vital interests: Processing Personal Data is necessary in order to protect Your vital interests or of another natural person.
  • Public interests: Processing Personal Data is related to a task that is carried out in the public interest or in the exercise of official authority vested in the Company.
  • Legitimate interests: Processing Personal Data is necessary for the purposes of the legitimate interests pursued by the Company.In any case, the Company will gladly help to clarify the specific legal basis that applies to the processing, and in particular whether the provision of Personal Data is a statutory or contractual requirement, or a requirement necessary to enter into a contract.

Your Rights under the GDPR

The Company undertakes to respect the confidentiality of Your Personal Data and to guarantee You can exercise Your rights.

You have the right under this Privacy Policy, and by law if You are within the EU, to:

  • Request access to Your Personal Data. The right to access, update or delete the information We have on You. Whenever made possible, you can access, update or request deletion of Your Personal Data directly within Your account settings section. If you are unable to perform these actions yourself, please contact Us to assist You. This also enables You to receive a copy of the Personal Data We hold about You.
  • Request correction of the Personal Data that We hold about You. You have the right to to have any incomplete or inaccurate information We hold about You corrected.
  • Object to processing of Your Personal Data. This right exists where We are relying on a legitimate interest as the legal basis for Our processing and there is something about Your particular situation, which makes You want to object to our processing of Your Personal Data on this ground. You also have the right to object where We are processing Your Personal Data for direct marketing purposes.
  • Request erasure of Your Personal Data. You have the right to ask Us to delete or remove Personal Data when there is no good reason for Us to continue processing it.
  • Request the transfer of Your Personal Data. We will provide to You, or to a third-party You have chosen, Your Personal Data in a structured, commonly used, machine-readable format. Please note that this right only applies to automated information which You initially provided consent for Us to use or where We used the information to perform a contract with You.
  • Withdraw Your consent. You have the right to withdraw Your consent on using your Personal Data. If You withdraw Your consent, We may not be able to provide You with access to certain specific functionalities of the Service.

CCPA Privacy

This privacy notice section for California residents supplements the information contained in Our Privacy Policy and it applies solely to all visitors, users, and others who reside in the State of California.

Sources of Personal Information

We obtain the categories of personal information listed above from the following categories of sources:

  • Directly from You. For example, from the forms You complete on our Service, preferences You express or provide through our Service, or from Your purchases on our Service.
  • Indirectly from You. For example, from observing Your activity on our Service.
  • Automatically from You. For example, through cookies We or our Service Providers set on Your Device as You navigate through our Service.
  • From Service Providers. For example, third-party vendors to monitor and analyze the use of our Service, third-party vendors to provide advertising on our Service, third-party vendors to deliver targeted advertising to You, third-party vendors for payment processing, or other third-party vendors that We use to provide the Service to You.

Use of Personal Information for Business Purposes or Commercial Purposes

We may use or disclose personal information We collect for “business purposes” or “commercial purposes” (as defined under the CCPA), which may include the following examples:

  • To operate our Service and provide You with our Service.
  • To provide You with support and to respond to Your inquiries, including to investigate and address Your concerns and monitor and improve our Service.
  • To fulfill or meet the reason You provided the information. For example, if You share Your contact information to ask a question about our Service, We will use that personal information to respond to Your inquiry. If You provide Your personal information to purchase a product or service, We will use that information to process Your payment and facilitate delivery.
  • To respond to law enforcement requests and as required by applicable law, court order, or governmental regulations.
  • As described to You when collecting Your personal information or as otherwise set forth in the CCPA.
  • For internal administrative and auditing purposes.
  • To detect security incidents and protect against malicious, deceptive, fraudulent or illegal activity, including, when necessary, to prosecute those responsible for such activities.Please note that the examples provided above are illustrative and not intended to be exhaustive. For more details on how we use this information, please refer to the “Use of Your Personal Data” section.

If We decide to collect additional categories of personal information or use the personal information We collected for materially different, unrelated, or incompatible purposes We will update this Privacy Policy.

Personal Information of Minors

If You have reason to believe that a child under the age of 13 (or 16) has provided Us with personal information, please contact Us with sufficient detail to enable Us to delete that information.

Your Rights under the CCPA

The CCPA provides California residents with specific rights regarding their personal information. If You are a resident of California, You have the following rights:

  • The right to notice. You have the right to be notified which categories of Personal Data are being collected and the purposes for which the Personal Data is being used.
  • The right to request. Under CCPA, You have the right to request that We disclose information to You about Our collection, use, sale, disclosure for business purposes and share of personal information. Once We receive and confirm Your request, We will disclose to You:
  • The categories of personal information We collected about You
  • The categories of sources for the personal information We collected about You
  • Our business or commercial purpose for collecting or selling that personal information
  • The categories of third parties with whom We share that personal information
  • The specific pieces of personal information We collected about You
  • If we sold Your personal information or disclosed Your personal information for a business purpose, We will disclose to You:
  • The categories of personal information categories sold
  • The categories of personal information categories disclosed
  • The right to say no to the sale of Personal Data (opt-out). You have the right to direct Us to not sell Your personal information. To submit an opt-out request please contact Us.
  • The right to delete Personal Data. You have the right to request the deletion of Your Personal Data, subject to certain exceptions. Once We receive and confirm Your request, We will delete (and direct Our Service Providers to delete) Your personal information from our records, unless an exception applies. We may deny Your deletion request if retaining the information is necessary for Us or Our Service Providers to:
  • Complete the transaction for which We collected the personal information, provide a good or service that You requested, take actions reasonably anticipated within the context of our ongoing business relationship with You, or otherwise perform our contract with You.
  • Detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity, or prosecute those responsible for such activities.
  • Debug products to identify and repair errors that impair existing intended functionality.
  • Exercise free speech, ensure the right of another consumer to exercise their free speech rights, or exercise another right provided for by law.
  • Comply with the California Electronic Communications Privacy Act (Cal. Penal Code § 1546 et. seq.).
  • Engage in public or peer-reviewed scientific, historical, or statistical research in the public interest that adheres to all other applicable ethics and privacy laws, when the information’s deletion may likely render impossible or seriously impair the research’s achievement, if You previously provided informed consent.
  • Enable solely internal uses that are reasonably aligned with consumer expectations based on Your relationship with Us.
  • Comply with a legal obligation.
  • Make other internal and lawful uses of that information that are compatible with the context in which You provided it.
  • The right not to be discriminated against. You have the right not to be discriminated against for exercising any of Your consumer’s rights, including by:
  • Denying goods or services to You
  • Charging different prices or rates for goods or services, including the use of discounts or other benefits or imposing penalties
  • Providing a different level or quality of goods or services to You
  • Suggesting that You will receive a different price or rate for goods or services or a different level or quality of goods or services

Exercising Your CCPA Data Protection Rights

In order to exercise any of Your rights under the CCPA, and if You are a California resident, You can contact Us:

  • By email:

Links to Other Websites

Our Service may contain links to other websites that are not operated by Us. If You click on a third-party link, You will be directed to that third-party’s site. We strongly advise You to review the Privacy Policy of every site You visit.

We have no control over and assume no responsibility for the content, privacy policies or practices of any third-party sites or services.

Changes to this Privacy Policy

We may update Our Privacy Policy from time to time. We will notify You of any changes by posting the new Privacy Policy on this page.

We will let You know via email and/or a prominent notice on Our Service, prior to the change becoming effective and update the “Last updated” date at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions about this Privacy Policy, You can contact us at

ascend and connect Privacy Policy

Collection of Information from Website Visitors

When you access our website, we may collect and store certain information, such as the domain name and host from which you access the Internet, the browser software and operating system of your computer, the Internet protocol (IP) address of your computer, the pages accessed or visited on our site, the Internet address of the site from which you directly linked to our site, as well as your browser’s country setting. We may also automatically collect and store statistics and other information about you and your use of our website both on an aggregate, non-personally identifiable basis and in a manner that may allow us to associate such information with other personal information about you.

Our website uses “cookies,” which are text files placed on your computer to store certain preferences and information. We do not use cookies to track or collect personal information from users. Your browser includes instructions to allow you to establish certain settings on your computer to warn you before a cookie is stored. Your browser also permits you to block all cookies and erase cookies from your hard drive.

Use and Disclosure of Information

The information we collect is used to improve the content of our Web pages, provide services and marketing information to you and otherwise communicate with you. We do not sell or license personal information to third parties. We may disclose the information collected with third-party service providers with which we have an agreement. These third-party service providers assist us in maintaining our website, analyzing our website traffic, and in providing services and information to us and to users of our website. We also reserve the right to disclose information where required by law or to comply with valid legal or regulatory processes to protect our rights. If you expressly indicate that you would like to receive information about products and services from third parties, we may disclose your name and email address to such parties.

Any information that you divulge in a public forum offered on this website such as a chat room, message board and/or news group will be considered public information and may be disclosed to and used by third parties.


We may modify our privacy policy from time to time. Please check back frequently. Any such modification will only apply prospectively to the information captured after the date of such change. If we modify this policy to provide greater privacy protection, such change shall apply to all the information we have captured and stored.


If you feel that we are not abiding by this privacy policy, or if you have questions, comments, or requests regarding this privacy policy, please direct them to us at:

Third Party Sites

This policy only applies to our website. Other sites, including those sites that are accessible from our site, may have their own policies and practices, which we do not control.

Review and Removal of Personally Identifiable Data

You may review, change or remove the personal information that you have provided to us, and we will use all reasonable efforts to ensure that your information is changed or removed from our records, as the case may be. If you would like to change or remove your personal information, please contact us by email: You may also opt out of receiving email messages from us.

Security; Illegal and Legal Access

We cannot guarantee the security of the information collected from third parties, despite our efforts to maintain the security of such information. Although we use industry-standard methods to protect your personal information from unauthorized access, third parties may gain access to our database by evading our security measures. We may be forced to disclose your personal information, or we may believe that it is necessary or appropriate to disclose, and you authorize us to disclose such information to law enforcement or other government officials. We assume no liability for any disclosure of information collected arising from the acts of third parties or other events, acts or omissions outside of our control.