Upcoming on: September 30, 2025 at 1:00 pm EST
Are clunky giving forms, generic messages, and stewardship that stops at the receipt costing you donors? In today’s competitive landscape, a seamless, meaningful donor experience isn’t just a nice-to-have—it’s the key to unlocking revenue and building a pipeline that lasts.
Join Adam Compton of NC State University and Adrian Matthys of the Oklahoma State University Foundation, for a deep dive into designing a donor experience that removes friction and builds lasting loyalty. They will reveal how small, deliberate changes can deliver outsized results, turning stalled intent into passionate support.
In this essential session, you will learn how to:
- Transform Donor Engagement: Move beyond incidental interactions by using data to create intentional touchpoints—from events to storytelling—that reinforce a true sense of belonging and trust.
- Master the Full Donor Journey: Learn to optimize every step, from seamless giving forms that drive conversions to intentional stewardship that turns one-time supporters into long-term advocates.
- Communicate with Authenticity: Discover how to balance a human voice with digital tools, using empathy, transparency, and timely impact reporting to deepen donor relationships.
- Build a Healthy and Sustainable Pipeline: Get proven strategies for creating attractive entry points for new donors, designing meaningful upgrade opportunities, and ensuring your pipeline is strong for years to come.
Don’t let a poor donor experience stand between you and your fundraising goals. Reserve your spot today to learn how to build a foundation of support that is truly built to last.