Power your grateful patient program
iWave’s Grateful Patient Solution is purpose-built for healthcare organizations that demand robust data security, strict compliance, and effortless integration.
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Capture the gratitude window, every time.
Every day, healthcare organizations care for thousands of patients. Identifying high capacity major gift prospects within the critical 90-day gratitude window, while staying HIPAA-compliant, is both complex and time-sensitive—and unfortunately, many organizations struggle with timely outreach.
iWave’s Grateful Patient Solution empowers healthcare organizations to securely identify and prioritize high-potential donors during the critical gratitude window. -
How iWave's Grateful Patient Solution works:
- Securely connect your patient list: Securely transfer approved demographic data via SFTP workflows, fully aligned with HIPAA requirements.
- Screen against billions of data points: iWave matches patients against billions of wealth, biographic, and philanthropic data points to uncover giving capacity, affinity, and philanthropic history.
- Prioritize and act immediately: Patients are segmented and scored so your fundraising team can focus on those most likely and able to give— while automatically suppressing duplicates and flagging VIPs.
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Secure, simple onboarding
A successful Grateful Patient Program starts with a strong foundation. iWave’s implementation process is secure, efficient, and guided by your implementation team, so you can begin identifying high-potential donors and driving results from day one. Most organizations complete setup and run their first screening within weeks, accelerating your fundraising results. Here's your four-step path to launch:
- Align on your program goals: Define your screening cadence, success metrics, and workflow approach, all guided by your dedicated iWave Onboarding Specialist.
- Establish secure data transfer: We work with your IT department to configure secure SFTP file transfer and validate the connection, ensuring a compliant and easy setup.
- Prepare & validate your patient file: You provide approved census data using our template, and we review it to ensure everything is ready for accurate screening.
- Launch your first screening! Actionable insights into giving capacity, affinity, and philanthropic history are securely delivered via SFTP and are easily accessible for review within the platform.
Integrations and enhancements
Depending on your program needs, you may also enable the following enhancements:
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SFTP workflow automation
Supports scheduled SFTP transfers configured by your organization to enable recurring screening workflows.
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Donor/patient linking
Matches patient files to your donor database and incorporates internal giving data (Recency, Frequency, Monetary value—RFM) to provide a more complete donor profile.
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VIP identification
Helps suppress duplicates and flag known VIP relationships to protect key donor connections.
Built for security and compliance
We are setting the standard for data protection with comprehensive security protocols and proven best practices
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Secure SFTP file transfer
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Public IP whitelisting
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HIPAA-aligned workflows
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SSH key authentication
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Encrypted data in transit and at rest
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SOC 2 Type II compliant
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Why healthcare organizations choose iWave
From initial success planning, configuration and testing, to ongoing segmentation refinement and strategic guidance, your iWave team provides continuous support to help your Grateful Patient Program evolve and grow.
- The best wealth, philanthropic, and biographic data all in one place.
- Transparent capacity intelligence.
- Dedicated 1:1 onboarding, ongoing customer support, and transparent pricing with no surprise fees.
- End-to-end data security.
- No EMR intrusion.
Ready to transform your grateful patient program?
Empower your healthcare organization to securely identify high-potential donors faster with iWave’s Grateful Patient Solution. From secure setup to actionable insights, we’re with you every step of the way.
Book a demo