Calling all thrill-seekers: The countdown to KindCon is on! 🎢

Calling all thrill-seekers: The countdown to KindCon is on! 🎢

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KindCon 2025 agenda

Our three-day agenda is filled with insightful sessions, inspiring keynotes, and engaging workshops—designed to empower you every step of the way. Note: KindCon agenda subject to change.

11:00 am

12:00 pm—1:00 pm

1:00 pm—4:30 pm

 

Kindsight Partners are invited to join us for a half day partner summit at KindCon. We’ll cover Kindsight’s vision and updates, the product strategy and roadmap, an overview of customer experience, and partner enablement plans. It will be a jam packed session with lots of learning and opportunity for Q&A with Kindsight partner, product, and company leaders.

1:00 pm—2:00 pm

Get to know the new connect: Expert demo & best practices

1:00 pm—2:00 pm

ascend training

 

Discover how connect brings your donor and constituent portal directly inside ascend—making giving, data updates, and engagement effortless. In this live demo, you’ll see how connect reduces admin work, keeps data accurate in real time, and creates a seamless experience for your donors.

Speakers:
Adam Stone, Product Manager, Kindsight
Cate Latz, Solutions Engineer, Kindsight

How to prepare for the Fundraising Platform: Lessons learned & change management

1:00 pm—2:00 pm

ascend training

 

Explore tips, tricks, and hidden features that help you maximize efficiency across the Kindsight Fundraising Platform. This session will show you how to work smarter, uncover insights, and elevate your fundraising results.

Speakers:
Emily Gee, Solutions Architect, Kindsight
Michelle Crowe, Functional Manager, Kindsight

Less time, better data: Smarter constituent data entry

1:00 pm—2:00 pm

Advancement RM training

 

Discover how to save time while improving data quality. In this session, we’ll showcase Advancement RM’s Quick Create functionality and other powerful tools that streamline clean, efficient biographic and demographic data entry and management.

Speakers:
Hannah Falgout, Director, Solutions Engineering, Kindsight
Caitlin Kawaguchi, Associate Product Manager, Kindsight

2:15 pm—3:15 pm

Turbocharge your gift processing

2:15 pm—3:15 pm

ascend training

 

Get step-by-step guidance on speeding up gift entry, reducing errors, and streamlining workflows in ascend. Walk away with practical tips to process gifts faster and keep your donors delighted.

Speakers:
Jay Choi, Product Manager, Kindsight

Get to Know the new connect: Expert demo & best practices

2:15 pm—3:15 pm

ascend training

 

Discover how connect brings your donor and constituent portal directly inside ascend—making giving, data updates, and engagement effortless. In this live demo, you’ll see how Connect reduces admin work, keeps data accurate in real time, and creates a seamless experience for your donors.

Speakers:
Adam Stone, Product Manager, Kindsight
Cate Latz, Solutions Engineer, Kindsight

Turbocharge your gift processing with Advancement RM

2:15 pm—3:15 pm

Advancement RM training

 

Get step-by-step guidance on speeding up gift entry, reducing errors, and streamlining workflows in Advancement RM with SmartBatch. Walk away with practical tips to process gifts faster and keep your donors delighted.

Speakers:
Hannah Falgout, Director, Solutions Engineering, Kindsight
Caitlin Kawaguchi, Associate Product Manager, Kindsight

iwave Drop-In: Ask the experts

2:00 pm—3:15 pm

iwave training

 

Join our team for a drop-in Q&A session where your agenda is our agenda. Whether you’re a long-time iwave user with a complex question, new to fundraising intelligence, or curious about how iwave works with other tools, we’ll be on hand to answer your specific questions, from high-level strategy to nitty-gritty “how-to” workflows.

Speakers:
Jeremy Davies, Team Lead, Customer Success, Kindsight
Kristin Daye, Director, Product Management, Kindsight
Lyndsay Reddick, Team Lead, Customer Success, Kindsight

3:30 pm—4:30 pm

How to prepare for the Fundraising Platform: Lessons learned & change management

3:30 pm—4:30 pm

ascend training

 

Explore tips, tricks, and learnings from early adopters to help you maximize efficiency across the Kindsight Fundraising Platform. This session will show you how to work smarter, uncover insights, and elevate your fundraising results.

Speakers:
Emily Gee, Solutions Architect, Kindsight
Michelle Crowe, Functional Manager, Kindsight

Let’s Get Clean with data hygiene

3:30 pm—4:30 pm

ascend training

 

Join this hands-on session to learn how to spot, prevent, and fix common data issues in ascend. We’ll share practical tips and workflows to keep your records clean and your fundraising running smoothly.

Pipeline to partnership: Elevating prospect management

3:30 pm—4:30 pm

Advancement RM training

 

Join us and learn how you can use Advancement RM’s Prospect Queue coupled with robust iwave scoring to take control of your prospect pipeline – efficiently identifying, prioritizing, and engaging prospects in real time.

Speakers:
Hannah Falgout, Director, Solutions Engineering, Kindsight
Caitlin Kawaguchi, Associate Product Manager, Kindsight

Level up your donor insights: Smarter screening & segmentation with iwave

3:30 pm—4:30 pm

iwave training

 

Discover best practices for maximizing iwave in your fundraising strategy. Learn how to use Appends, Custom Fields, and Live Profiles to screen more effectively, segment with precision, and keep donor information accurate and up to date—so you can focus on building stronger connections with the right supporters.

Speakers:
Kristin Daye, Director, Product Management, Kindsight

6:00 pm—7:30 pm

7:00 am

7:30 am—9:00 am

9:00 am—10:30 am

Mainstage

 

See how Kindsight is shaping the future of philanthropy in this dynamic session, highlighting the groundbreaking achievements of the past year and—most importantly—unveiling what’s next for our platform. From our latest AI-powered features and exciting new additions to our fundraising platform to many more upcoming product roadmap additions, this showcase, led by Kindsight CPO Hemant Kashyap,  is your chance to explore how we’re empowering meaningful change and driving progress for our incredible community.

10:30 am—11:00 am

11:00 am—12:00 pm

Maximizing Focus and Tech Adoption in a Rapidly Evolving Fundraising Landscape

11:00 am—12:00 pm

The Executive Track

 

In today’s fast-paced world, fundraising executives face a unique challenge: capturing and maintaining their team’s attention in an era of shrinking attention spans and increasing complexity. With only 60 seconds to engage, how do you ensure your team stays focused on the tools and technology critical to your success? This session dives into the evolving fundraising landscape, where AI tools and advanced tech stacks are reshaping the way we connect with donors, manage campaigns, and drive results. Learn actionable strategies to foster tech adoption, streamline workflows, and empower your team to embrace innovation without feeling overwhelmed.

You’ll walk away with proven techniques to capture and sustain your team’s attention in a world of distractions, strategies to simplify complex tech stacks and drive adoption across your organization, insights into leveraging AI tools to enhance donor engagement and operational efficiency, and best practices for integrating technology into your fundraising strategy—without losing the human touch.

Speakers:
Cherian Koshy, VP, Kindsight
More speakers to be revealed soon…

Designing Prospect Development Flows That Inspire Generosity at Every Level

11:00 am—12:00 pm

Powering the Pipeline

 

In today’s dynamic fundraising landscape, understanding and engaging donors effectively is more critical than ever. This breakout session will explore how to create prospect development flows that not only identify potential donors but also cultivate meaningful connections that inspire generosity across all giving levels. We’ll dive into actionable strategies for leveraging data, storytelling, and personalized engagement to build a seamless donor journey—from initial identification to long-term stewardship.

Attendees will learn how to align prospect research with tailored outreach, ensuring that every interaction feels intentional and impactful. Whether you’re working with major gift prospects, mid-level donors, or first-time contributors, this session will equip you with the tools to design development flows that foster trust, deepen relationships, and drive sustainable support for your mission. Join us to unlock the power of informed generosity and take your prospect development strategy to the next level.

Speakers:
T. Clay Buck, Founder, Next River Fundraising Strategies
Julie M. Shaon, Interim Department Lead and Senior Director Operations, Advancement, INSEAD Business School

Strategic Technology Enhancement: Building Roadmaps and Managing CRM Priorities

11:00 am—12:00 pm

Systems for Success

 

Tired of reacting to never-ending technology requests? This session brings together forward-thinking strategies from Colorado State University and UC San Francisco to help you transition from reactive problem-solving to proactive, strategic technology management. Learn how CSU established clear processes and transparent governance with a Technical Leadership Council and a cross-divisional Enhancement Request Committee—moving enhancement ideas smoothly from intake to deployment while engaging users every step of the way. Then, discover how UCSF builds actionable technology roadmaps that align stakeholders, capture true capacity, and provide intelligent buffers for the unexpected. You’ll leave equipped with practical tools to help your advancement office or nonprofit move further—faster—with technology resources.

Speakers:
Samantha Schwind, Associate Director, Business Solutions, Colorado State University
Rowena Montoya, Director, Central Development Services, University of California, San Francisco

12:00 pm—1:30 pm

1:30 pm—2:30 pm

Unlocking Generosity: The Neuroscience Behind Donor Decision-Making

1:30 pm—2:30 pm

The Executive Track

 

Join Cherian Koshy, a leading expert in fundraising and behavioral science, for an engaging session inspired by his new book, Neurogiving: The Science of Donor Decision-Making. Dive into the revolutionary insights of neuroscience, behavioral economics, and psychology to uncover the hidden motivations behind charitable giving and what truly drives people to give—and keep giving.

This session will challenge traditional fundraising tactics, shifting the focus from persuasion to understanding the innate generosity within donors. Learn how to craft clear, science-backed messaging and identify barriers that hinder giving, creating a frictionless path to philanthropy. Through real-world examples, cutting-edge research, and actionable strategies, you’ll gain practical tools to inspire meaningful connections and build lasting donor relationships. This session will give you the tools you need to revolutionize your approach—and elevate your fundraising game.

Speaker:
Cherian Koshy, VP, Kindsight

The Art and Science of Portfolio Strategy: Driving Fundraising Through Data-Informed Decisions

1:30 pm—2:30 pm

Powering the Pipeline

 

By operating at the intersection of data analytics and frontline fundraising, Portfolio Strategy Analysts serve as strategic advisors who help development officers make informed, timely, and impactful decisions grounded in both the art and science of development work. This session will present a proven model for enhancing fundraising effectiveness through strategic forecasting and data-driven portfolio management. We’ll outline a structured process that includes monthly portfolio check-ins, curated prospect referrals, and individualized portfolio reviews. These practices are supported by a robust forecasting framework that enables teams to anticipate pipeline gaps, identify high-potential prospects, and align solicitation timing with donor readiness. The result? Increased solicitation activity, improved donor engagement, and measurable growth in both the number and value of gift opportunities. In one fiscal year, this model contributed over $34.5 million to the fundraising pipeline and facilitated thousands of prospect referrals.

Attendees will leave this session with actionable strategies for implementing a similar model—enhancing collaboration, improving forecasting accuracy, and driving sustainable fundraising growth through a data-informed, relationship-centered approach.

Speaker:
Mattie Snell, Manager of Portfolio Strategy, Texas A&M
Chris Speier, VP and Chief Data Officer at Texas A&M Foundation

After the Confetti: Stabilization Strategies for CRM Success

1:30 pm—2:30 pm

Systems for Success

 

Going live with your new CRM isn’t the victory lap—it’s just the beginning. What follows can be even more critical to long-term success. The stabilization phase often brings surprises: new issues emerge, user expectations shift, and the real test of your implementation begins. In this candid panel, representatives from NC State, Northwestern, and Pomona will share their post-launch journeys with Kindsight Ascend—what went well, what they wish they’d known, and how they adapted in real time. We’ll explore practical strategies for managing competing demands, maintaining user engagement, and continuing to build trust while addressing bugs, fixes, and enhancement requests. Key topics will include expectation-setting with leadership and end users, transparent communication practices, governance structures, and techniques for managing change fatigue. We’ll also talk about how to keep momentum going after the spotlight fades, and how to foster a culture of patience, iteration, and continuous improvement. Whether you’re preparing to go live or already deep in the stabilization phase, this session will provide real-world insights, lessons learned, and actionable strategies to help your team stay grounded, aligned, and forward-focused during one of the most challenging—and important—stretches of your CRM journey.

Speakers:
Jeff Baynham, Associate Vice Chancellor for Advancement Services, NC State University
Kate Maloney, Lead Project Manager, Northwestern University
Shalonda Martin, Executive Director for Advancement Services, Pomona College
Caroline Chang, VP, Advancement, Kindsight

2:30 pm—2:45 pm

2:45 pm—3:45 pm

It's a Triathlon: Realizing ROI through Post-Live Leadership

2:45 pm—3:45 pm

The Executive Track

 

Launching your CRM isn’t a sprint or even a marathon….it’s a triathlon, and all of us need to be prepared for the portion of the race after you are live. How do you accomplish this and see the ROI you had envisioned? First, expectation management is essential and things like good governance are required. Second, planning and prioritization are crucial elements; you need to handle the “big rocks” first. Third, leadership discipline and clarity are key. This panel session will draw from dozens of CRM launches so you can prepare in advance of your Go-Live or stabilize the team if things are bumpy.

Speakers:
Chris Cannon, Chief Strategy Officer, Zuri Group
More speakers to be revealed soon…

Reimagining Philanthropy: Paradigm-Shifting Trends for the Next Generation of Giving

2:45 pm—3:45 pm

Powering the Pipeline

 

The world of philanthropy is undergoing a seismic transformation, driven by innovative trends and the rise of new generational perspectives. In this session, we’ll explore how emerging concepts like giving circles, multi-generational (G2/G3) engagement, and collaborative funding models are reshaping the way individuals and communities approach charitable giving. Discover how these trends are fostering inclusivity, amplifying impact, and empowering younger generations to take the reins in creating meaningful change. We’ll dive into the mechanics of these movements, share real-world success stories, and discuss how developers and changemakers can harness these shifts to build platforms, tools, and strategies that resonate with today’s philanthropists.

Whether you’re a seasoned professional or new to the philanthropic space, this session will equip you with actionable insights to navigate and contribute to the evolving landscape of giving. Join us to learn how to inspire the next wave of generosity and innovation in philanthropy.

Speakers:
Cherian Koshy, VP, Kindsight
More speakers to be revealed soon…

Building Communities of Practice: Driving Fundraising Impact through Collaborative Reporting Practices

2:45 pm—3:45 pm

Systems for Success

 

In many organizations, reporting lives in a centralized office, where every request funnels through a small team of specialists. While this model provides consistency and trust, it can become a bottleneck that slows decisions and limits innovation. This session tells the story of how Wisconsin Foundation & Alumni Association shifted from a centralized reporting model to a culture of empowerment—where staff across the organization now use Salesforce reporting, Apsona, and Power BI to leverage data in their day-to-day work. Join us to explore how building reporting communities of practice can unlock the potential of your teams. We’ll discuss how to create inclusive communities that blend staff from across advancement teams with data professionals; what technical resources are essential to supporting them; and how to provide the right balance of training and ongoing support to ensure lasting adoption. You’ll leave this session with practical steps to launch or strengthen your own reporting communities, helping your organization create efficiencies, expand data fluency, and accelerate fundraising impact.

Speaker:
Marianne Siess, Chief Information Officer, Wisconsin Foundation and Alumni Association

3:45 pm—4:15 pm

4:15 pm—5:00 pm

Mainstage

 

We’re honored to present our first annual Kindness Awards, a celebration of our incredible community, debuting at KindCon 2025! These awards celebrate the extraordinary achievements of our customers, showcasing both organizations and individuals who lead with impact and innovation. Nominees and winners will be honored at KindCon to receive the recognition they truly deserve. Get ready to celebrate the best of the best! Learn more here.

6:30 pm

House of Blues Anaheim

 

We’re thrilled to announce the House of Blues Anaheim as the venue for our 2025 KindCon party! Get ready for a thrilling night of food, music, surprises, and unforgettable moments! Transportation will be provided from Hyatt Regency Orange County to the party.

7:30 am—9:00 am

9:00 am—10:30 am

The Budget Balancing Act: Tackling Complexity in Fundraising Finances

9:00 am—10:30 am

The Executive Track

 

Budgets: the unavoidable elephant in the room for fundraising executives. As financial landscapes grow increasingly complex, managing budgets has become a high-stakes challenge that demands strategic finesse. In this session, we’ll confront the realities of today’s intricate budgeting processes head-on. Join a panel of experts and seasoned leaders as they share actionable insights, innovative strategies, and real-world experiences to help you navigate the evolving financial maze. From prioritizing resources to aligning budgets with mission-driven goals, this session will equip you with the tools and confidence to tackle budget complexities and drive impactful results. Let’s turn the elephant into an opportunity for growth and success.

Facilitators:
Brian Flahaven, Vice President, Strategic Partnerships at Council for Advancement and Support of Education (CASE)
More facilitators to be revealed soon…

From Insights to Impact: Leveraging Data for Next‑Level Giving

9:00 am—10:30 am

Powering the Pipeline

 

Ready to turn data into dependable revenue? This hands-on session shows you how to use research and analytics to grow giving with clarity and confidence. Lori Collins brings deep expertise leading enterprise analytics for national nonprofits, while strategist T. Clay Buck translates insights into practical fundraising moves you can execute right away.

You’ll learn to read the economic signals that matter for philanthropy in 2025 and model how they may affect your donor file and revenue mix. You’ll measure market awareness with simple, repeatable methods to understand how many people truly know your mission and where to invest to improve it. You’ll apply predictive models to real scenarios, such as identifying high-value prospects, setting right-sized ask strings, and building a stronger mid-level and major-gift pipeline. Finally, you’ll turn these findings into action plans, including quick wins for your next campaign, tests to run in the next 30–60 days, and metrics to track momentum over time.

Facilitators:
Lori Collins, EVP of Analytics, RKD Group
T. Clay Buck, Founder, Next River Fundraising Strategies

Staying Ahead on the Innovation Curve: Driving ROI and Strategic Growth

9:00 am—10:30 am

Systems for Success

 

In a rapidly evolving landscape, staying innovative is critical for driving ROI and achieving long-term success. Whether your organization is just beginning its CRM journey or operating at a highly strategic level, there’s always room to iterate and grow—and make more for your mission as a result.

This workshop is the first step in the journey from reactive to proactive; from ad hoc to data-driven decision-making. Not an easy shift to make—but one that can transform your organization long-term.
This session is designed to empower you to not only adapt to change but to lead it with confidence, ensuring your organization remains ahead of the curve. Plus, you’ll connect with peers at various stages of their CRM journeys, gaining valuable perspectives to help you navigate your own path.

Attend this workshop to learn how to measure and maximize the impact of your CRM investments, no matter where you are on the maturity curve. Discover strategies to transition from reactive to proactive approaches by leveraging data and automation to stay ahead of trends. Build essential skills in data analytics and predictive modeling for smarter, more effective outcomes. Gain a deeper understanding of how to integrate CRM with finance, marketing, and stewardship systems, transforming it into a fully operational, strategic asset. And finally, share insights and draw inspiration from others navigating similar challenges, whether you’re in the ad hoc or strategic stages of CRM development.

Facilitators:
To be revealed soon…

10:30 am—11:00 am

11:00 am—12:00 pm

Mainstage

 

Donor behaviors are shifting, and innovation in philanthropy is accelerating like never before—but how (and where!) do they intersect? In this roundtable, visionary philanthropy leaders from healthcare, higher education, community foundations, and nonprofits will come together to explore and discuss. Pulling together data and learnings from a range of sectors, they’ll unpack how AI and technology are reshaping donor engagement—and how personalization and the need for the “human touch” are influencing the future of AI. Join us to uncover fresh perspectives on navigating this evolving landscape.

Panelists:
To be revealed soon…

12:00 pm—1:30 pm

Program tracks at KindCon 2025

At KindCon, we believe everyone’s journey is unique—so we’ve crafted three distinct program tracks to help you make the most of your conference experience. Whether you’re looking to share ideas with like-minded leaders, streamline your processes, or deepen your expertise, there’s a track tailored just for you. Check out our tracks below!

KindCon is specifically designed for larger nonprofits and enterprise organizations seeking advanced insights and strategies to scale. If you’re part of a smaller organization or a grassroots initiative, don’t worry—we have other programming tailored to meet your needs and help you grow.  

The Executive Track

Elevate your leadership game in The Executive Track, designed for experienced leaders driving impact at their organizations. From leadership strategies to growth planning, these sessions are your opportunity to lead thoughtful discussions with innovative peers. 

Fundraising and advancement leaders discussing issues
Fundraising teams building strategy

Powering the Pipeline

Supercharge your prospect development skills with our Powering the Pipeline track! Tailored for fundraising and prospect development professionals, these sessions focus on cutting-edge practices and tips in research, analytics, and screening.

Systems for Success

Unlock the keys to operational excellence with the Systems for Success track! Crafted for DevOps and advancement services professionals, these sessions supercharge your platform experience and explore best practices in implementation, data governance, and more. 

Advancement services and dev ops teams