“SmartBatch functionality in AdvancementRM has been transformative. It automates, validates, and processes gifts efficiently. Year-end processing backlogs that ran from October to February now finish by mid-January. Tracking ‘time to batch’ and ‘time to close’ in AdvancementRM has increased visibility, accountability, and efficiency. Customer service calls have decreased because data in AdvancementRM is transparent and processed quickly, improving the donor experience.”